I have used Click IT twice over the years for hardware issues, once was last week. My son’s 4 in 1 had a broken hinge and I took it into Click. First, they were completely honest with me and didn’t try to sell me anything I didn’t need. I work in IT, but they had no way of knowing that so that wasn’t why they were honest. They gave me an estimated price, which I agreed to and would have been more than happy to pay, and then called me after I got home and told me that they found the needed part much cheaper than they thought and the overall price for repair would be much cheaper than I had agreed to. They didn’t have to be honest, but they were and saved me a lot of money. They fixed everything correctly and even cleaned the computer (it is used by a 5-year-old, so as you can imagine it was a bit sticky). I am lucky to have such a great resource a 5-minute walk from my house. I get asked all the time where people should go for their personal tech support, and I unequivocally recommend Click.