Testimonials
My daughter dropped her computer the night before she was leaving for college. I brought the computer in first thing the next morning. Within the day, the hard drive was…
Al Harlow was very good at listening to what I was looking for and helping me get started……
This repair service was very professional. For a first time customer, my experience was very pleasant. Issues were addressed and the problems appear to have been solved. Bottom line,…
I just wanted you to know that I really like the staff at Click IT. They actually communicate with me – even making eye contact! – and are very responsive…
Don’t know what we would do without Click IT…
He’s helping me fix an issue with someone spoofing my email.…
Always Great Service…
…and provided high quality and timely service…
Highly recommend. Quick response, knowledgeable, and willing to help.…
Later, I searched for that exact computer and found that the price he got for me was the very best.…
Click IT did a great job fixing our computer, and they were very helpful explaining the issues. We would definitely go back to them with future computer needs. Thank you!…
I brought it to them in Chagrin Falls and was called 2 hours later that it was all set! So professional and great customer service.…
I want to thank you for your professional and prompt service.…
A while back, I saw the company ad in the Chamber Newsletter and noted this new computer repair shop in town. So, when I needed help, I turned to Al…
Found Click IT by chance driving by offices on Main St, Chagrin Falls. Christopher understood quickly what I needed done; Set up new MacBook and scanner/printer, diagnosed Desktop Mac (old)…
The service was very good. The guys were very professional, polite, and explained everything. I was very pleased.…
A good group of highly skilled techs…
They did that for free. I was still having a problem and they came back and took care of that. I thought that they were excellent. They got the problem fixed.…
They took a look and called with an estimate. They did the work and now my 2 sons are surfing the net again.…
We have used services from them for several years. They have been able to “resurrect” several of our computers. Their managed anti-virus program has saved us from numerous Internet attacks.…
They solved the problem…I just told my daughter I wanted her to get that same software on her computer.…
Creston is really a born teacher: VERY knowledgeable, very pleasant, well spoken, on time, completed all tasks and explained procedures to a novice with no eye rolling. Highly recommend…
Fixed it in a very timely manner…
As always, my experiences with Click-IT have been and continue to be beyond my expectations. …
Company has always been responsive to issues and questions…
I have used their services in the past and was pleased as well. In the most recent case, I purchased a new laptop from them which in the short time I have had it, I’m quite happy.…
Al created a professional intuitive web site designed to capture potential clients faster, and gave us a more modern and effective marketing strategy.…
One little click caused my computer to be hacked. A quick trip to Click IT solved all of my problems. The team at Click IT explained my problem to me,…
I am lucky to have such a great resource a 5-minute walk from my house. I unequivocally recommend Click.…
All the lost data was recovered…
Al is client-centric and focuses on the success of his clients. …
Pretty good value, because I’m an end user, and I’m really not too proficient…
Computer repair was exceptionally well done. I am very pleased!…
That is greatly appreciated. You have always provided us with great service and support and we mention it frequently to customers and colleagues.
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